In today's episode, we explore the fascinating topic of emotional intelligence and its profound impact on business performance. We'll uncover how understanding and harnessing emotions can drive success, productivity, and effective decision-making within organizations. Our guest, Joshua Freedman, one of the world's top experts on leveraging emotional intelligence for business performance with 25 years of experience, is a co-founder of Six Seconds—the world's first global nonprofit dedicated to growing EQ. And in addition to being the leader of the world's largest study of emotional intelligence, called State of the Heart, he has also published six validated assessments, 5 books, and an incredible library of business cases and articles. Join us as we discuss strategies, real-life examples, and practical tips for leveraging emotional intelligence to unlock your team's potential and drive business growth. The episode starts with Joshua explaining what emotional intelligence is and using emotional data to help us understand ourselves and guide us towards where we want to go. How it's about accurately acquiring emotional data and effectively using it. He talks about how the feedback you receive from other people is what determines the accuracy of your data. Joshua shares his experience with a journalist who visited the school he was working at to introduce to them the concept of emotional intelligence, which piqued the interest of a lot of people who started asking how it can be used. This led to them starting an organization in 1997 to answer that question, the question of how we can practically use emotional intelligence in our lives. The organization eventually grew into having programs in 150 countries from people of different unions, sectors, and companies now certified in using their methods and tools. He talks about how they have learning tools that can help people from whatever level of familiarity you have towards emotional intelligence, even children. If you want to hear more about Joshua's expertise on emotional intelligence and how you can use it, tune in for this episode. Connect with Joshua: https://learn.6seconds.org/courses/coaching-challenge?coupon=leadsellgrow Achieve your next level with Relentless Goal Achievers: https://relentlessgoalachievers.com/opt-in Connect with Eric: Be sure to connect with me in the Lead Sell Grow - The Human Experience Mastermind Facebook Group: https://www.facebook.com/groups/leadsellgrow/ Learn more about our services: www.TheGoalGuide.com Improve your sales and stay connected – Free Gifts Here https://shor.by/TheGoalGuide Chapters: 00:00 - Intro 1:37 - Definition of Emotional Intelligence 3:50 - Accurately acquiring emotional data 7:34 - Starting the organization 10:30 - Challenges that raising your EQ can help with 11:58 - Studies of Emotional Intelligence 13:12 - Where do you start? 16:11 - Improving customer experience through emotional intelligence 20:03 - Article about sales rep and sales leadership 23:26 - What to do with the emotion of anger? 26:27 - Difference between training people of different sectors 28:36 - Emotional intelligence in Marine Corps 33:15 - What businesses do wrong when it comes to emotional intelligence 35:00 - Aha moments 37:37 - High intelligence people vs low intelligence people 42:25 - How can people utilize your organization? 45:24 - What doesn't fall under emotional intelligence? 47:18 - Conclusion
In today's episode, we explore the fascinating topic of emotional intelligence and its profound impact on business performance. We'll uncover how understanding and harnessing emotions can drive success, productivity, and effective decision-making within organizations.
Our guest, Joshua Freedman, one of the world's top experts on leveraging emotional intelligence for business performance with 25 years of experience, is a co-founder of Six Seconds—the world's first global nonprofit dedicated to growing EQ. And in addition to being the leader of the world's largest study of emotional intelligence, called State of the Heart, he has also published six validated assessments, 5 books, and an incredible library of business cases and articles.
Join us as we discuss strategies, real-life examples, and practical tips for leveraging emotional intelligence to unlock your team's potential and drive business growth. The episode starts with Joshua explaining what emotional intelligence is and using emotional data to help us understand ourselves and guide us towards where we want to go. How it's about accurately acquiring emotional data and effectively using it. He talks about how the feedback you receive from other people is what determines the accuracy of your data.
Joshua shares his experience with a journalist who visited the school he was working at to introduce to them the concept of emotional intelligence, which piqued the interest of a lot of people who started asking how it can be used. This led to them starting an organization in 1997 to answer that question, the question of how we can practically use emotional intelligence in our lives.
The organization eventually grew into having programs in 150 countries from people of different unions, sectors, and companies now certified in using their methods and tools. He talks about how they have learning tools that can help people from whatever level of familiarity you have towards emotional intelligence, even children. If you want to hear more about Joshua's expertise on emotional intelligence and how you can use it, tune in for this episode.
Connect with Joshua:
https://learn.6seconds.org/courses/coaching-challenge?coupon=leadsellgrow
Achieve your next level with Relentless Goal Achievers: https://relentlessgoalachievers.com/opt-in
Connect with Eric: Be sure to connect with me in the Lead Sell Grow - The Human Experience Mastermind Facebook Group: https://www.facebook.com/groups/leadsellgrow/
Learn more about our services: www.TheGoalGuide.com Improve your sales and stay connected – Free Gifts Here https://shor.by/TheGoalGuide
Chapters:
00:00 - Intro
1:37 - Definition of Emotional Intelligence
3:50 - Accurately acquiring emotional data
7:34 - Starting the organization
10:30 - Challenges that raising your EQ can help with
11:58 - Studies of Emotional Intelligence
13:12 - Where do you start?
16:11 - Improving customer experience through emotional intelligence
20:03 - Article about sales rep and sales leadership
23:26 - What to do with the emotion of anger?
26:27 - Difference between training people of different sectors
28:36 - Emotional intelligence in Marine Corps
33:15 - What businesses do wrong when it comes to emotional intelligence
35:00 - Aha moments
37:37 - High intelligence people vs low intelligence people
42:25 - How can people utilize your organization?
45:24 - What doesn't fall under emotional intelligence?
47:18 - Conclusion